About

FAQ

• Where is the store based?

  Tianjin, China

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  All items will be shipped within 72 hours after payment.
  We will use air freight, and choose SF Express, DHL Express or Ems Express depending on the address.
  Generally, customers will receive the goods within 6-15 days, the specific time depends on the order address and the courier company.

• Do you accept custom orders？

  Of course! We provide customized service of size, color, pattern, if you have any questions, please feel free to contact us

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.